By enrolling your child at Theatricool Ltd, you accept these terms and conditions (“Terms & Conditions”) and sign your agreement to them as an ongoing agreement between you and Theatricool Ltd (“Agreement”).

The Agreement is made between the parent/guardian (“Parent”, “you” or “your”) of each enrolled student (“Student”) by a Parent and Theatricool Ltd (“Theatricool”, “we”, “our”, “us”) (trading as Theatricool) and is valid at all times whilst the Student is enrolled on any Theatricool activity and until such time as written notice is given in accordance with these Terms & Conditions.


1. INTRODUCTION

1.1 These Terms & Conditions apply to all our Theatricool Classes, Courses, Holiday Workshops/Camps, Workshops and any additional products and/or services offered by Theatricool Ltd for any Student (collectively “Theatricool Activities”)

1.2 For participation of a Student in a Theatricool Activity all Parents are required to consent to these Terms & Conditions by signature or by ticking the acceptance box for these Terms & Conditions when submitting an electronic application form online. We may update these Terms & Conditions from time to time.

1.3 If you are an existing Parent of Theatricool please read these amended Terms & Conditions carefully. Unless you contact us within fourteen (14) calendar days of receipt of these new Terms & Conditions, they shall supersede and extinguish all previous agreements between us and shall govern the contractual relationship between us going forwards. Your continued enrolment of a Student in Theatricool Activities shall be deemed as acceptance of these Terms & Conditions and willingness to be bound by the same.
1.4 Any changes to these Terms & Conditions require the written consent or approval of Theatricool Ltd

1.5 A “Course” refers to a course of classes offering tuition in dance, drama, and singing which will be delivered during the Term (including online activities). Course classes will take place once per week for a certain number of hours, as detailed at the time of booking.

1.6 “Holiday Workshop/Camp” refers to Workshops (including online activities) run by Theatricool Ltd during the breaks between Terms.

1.7 “Principal” refers to the principal or Deputy Principal of Theatricool Ltd

1.8 “Term” refers to one normal academic term of Theatricool schools during which Courses are run.

1.9 “Term Dates” refers to the dates for the relevant Term

1.10 “Workshop” refers to a one-off course (including online activities) offering tuition in dance, drama, singing and/or other performing arts related activities which will be delivered for a certain number of hours per day for a period of between one (1) and five (5) consecutive days and can run at any time throughout the year.

“Online activity” refers to online streamed lessons and online Workshops utilising the Zoom platform, delivered by Theatricool Ltd

2. ENROLLING A NEW STUDENT IN A THEATRICOOL ACTIVITY

2.1 To apply for a place for a new Student on a Theatricool Activity, the Parent must agree to these Terms & Conditions and submit an application form online or by post.

2.2 Each Student’s place is allocated on a ‘first come, first served’ basis. Applications must be accompanied by the appropriate payment/transfer, as set out for each Theatricool Activity below

On enrolment one months fees are payable in advance of each month, each subsequent month paid before the start of the month. An invoice will be issued for each month.
If payment is not received before commencement of the booked class, Theatricool Ltd reserve the right to refuse entry to classes/courses until payment is made in full.
For Holiday Workshops and Summer Schools, deposits may vary, however fees must be paid before the first day of the course.

2.3 If Theatricool Ltd is unable to accept the Student due to capacity reasons, the Student may, at the Parent’s discretion, be placed on a reserve list.

2.4 From the date the first month payment or deposit is paid, you have a fourteen (14) calendar day cancellation period (“Cancellation Period”) to change your mind and cancel the Student’s place on the Theatricool Activity, subject to clauses 2.6 and 2.7 below.

2.5 After the Cancellation Period expires, the Deposit is non-refundable and will be retained by Theatricool

2.6 If the start date of a Theatricool Activity falls within the Cancellation Period and the Theatricool Activity has finished before the Parent notifies Theatricool Ltd of their desire to cancel, then the Deposit is not cancellable or refundable.

2.7 If the start date of the Theatricool Activity falls within the Cancellation Period and some of the sessions of the Theatricool Activity have been delivered before the Parent, within the Cancellation Period, notifies Theatricool Ltd of their desire to cancel, then the Deposit may be partly refunded in proportion to the number of sessions delivered.

2.8 Times, current Term Dates, fees and all relevant course details for booked Theatricool Activities will be confirmed in the Acceptance Letter or “Invoice” for each Theatricool Activity.

2.9 All such terms and conditions detailed in the Invoice or the Acceptance shall be incorporated into the Agreement and shall be deemed to have been accepted by the Parent upon payment by, or on behalf of, the Parent.

2.10 Fees for Theatricool Activities may vary depending on the amount of sessions in a month.


3. BALANCE PAYMENTS FOR WORKSHOPS

3.1 For a Student enrolled on a Workshop, the full fees are paid as the Deposit in advance, as detailed in clause 2.2 above.

3.2 For a Student enrolled on a Holiday Workshop/Camp, following payment of the Deposit to Theatricool, Parents are required to make a subsequent payment of the outstanding balance due to Theatricool Ltd (the “Balance”).

3.3 The Balance must be paid in full, subject to any alternative agreements made with the Principal, by the first day of the Term or Holiday Workshop/Camp, by one of the following methods where offered:
1. Bank transfer;
2. Cheque;
3. Direct Debit;
4. Cash;


4. COURSES

4.1 Theatricool Ltd may, at its discretion, offer the second child of the same family attending an Upper School Class or course at the same time, a sibling discount of up to fifty percent (50%) on Course fees. This discretionary sibling discount will only apply if Theatricool Ltd is notified of the sibling relationship at the time the registration is made. Only one discount may apply against the Course fee for an individual child at any one time.

4.2 Once enrolled on a Course or Class, Term Dates for the next Term will be made known to Parents in writing at the end of the current Term.

4.3 If a Course session falls on a bank holiday then a replacement class will also be added onto the end of the current Term timetable or the subsequent Term.

4.4 Unless Theatricool Ltd is otherwise notified in writing by you before the sixth (6th) week of the Course, a Student is automatically re-enrolled onto the Course for the following Term.

4.5 If you do not notify Theatricool Ltd before the sixth (6th) week of the Class or Course that you do not wish a Student to be re-enrolled onto the following Term of the Class or Course, then you will remain liable for half of the full Term fees in respect of the next Term, regardless of attendance of the Student.

4.6 Payment is due for the first instalment of next Term of Class/Course fees before the start date of the Term, subject to any alternative payment agreements you may have with the Principal.


5. COURSE TRIAL PERIODS

5.1 Where a new Student is attending a class (not applicable to holiday workshops) for the first time, subject to availability, Theatricool Ltd allows a one session free trial period (“Trial Period”) so that the Student may try the first session of the Class without charge. The Trial Period only applies to Courses for new Students and the trial session cost will be removed from the first months invoie

5.2 You may cancel the Class/Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Theatricool Ltd will refund the Balance to you within fourteen (14) calendar days of your cancellation.

5.3 Once you have notified Theatricool Ltd that you wish to cancel, the Student may no longer attend the Course.

5.4 If no cancellation is made in accordance with clause 5.2, the Agreement for the Course/Class will continue for the duration of the Term and, unless written notice is provided to Theatricool Ltd by the Parent before the end of the sixth (6th) week of the Term, the Agreement will automatically renew for the following Term’s Course in accordance with clause 4.4. For the avoidance of doubt, if you do not choose to exercise your right to cancel in accordance with clause 5.2 and the Student later wishes to stop attending the Course during the Term, then Theatricool is unable to refund the Balance for the Term and notice for cancellation will take effect from the start of the next Term.

6. WORKSHOPS & HOLIDAY WORKSHOPS/CAMPS

6.1 Parents will get priority booking of any Theatricool Workshops and/or Holiday Workshops/Camps.

6.2 Dates and times of Workshops and Holiday Workshops/Camps are released in advance on the Theatricool website and via email.

6.3 For the avoidance of doubt, the Trial Period and sibling discounts detailed in sections 3 and 4 above do not apply to Workshops but does apply to Summer Schools.

6.4 If you cancel a Student’s place on a Holiday Workshop/Camp or Course outside of the Cancellation Period and within fourteen (14) calendar days of the commencement of the Holiday Workshop/Camp or Course, the Deposit will be retained by Theatricool and you will be required to pay fifty percent (50%) of the balance of the fees for the Holiday Workshop/Camp or Course.

6.5 If you cancel a Student’s place on a Holiday Workshop/Summer School or Class/Course outside of the Cancellation Period and within seven (7) calendar days before the commencement of the Holiday Workshop/Camp or Course, the Deposit will be retained by Theatricool and you will be required to pay the full balance of the fee.
6.6 Please note that clauses 6.4 and 6.5 above are subject to your statutory cancellation rights as set out in clause 2 of these Terms and Conditions.


7. USE OF PERSONAL INFORMATION

7.1 The personal data (as it is defined in the Data Protection Act 2018) of a Student and/or Parent will be processed by Theatricool Ltd including any group companies and/or the Principal(s) accordance with its Privacy Policy, which can be found here Privacy Policy . A hard copy of the Privacy Policy can be requested from sally@theatricool.co.uk

7.2 Theatricool owns all the rights, title and interest in and to its websites, including software, text and media and its trade marks, logos and brand elements. Nothing within these Terms & Conditions affects or licences the ownership of these rights. Any intellectual property created during any Course, Workshop or Holiday Workshop/Summer School is owned by Theatricool Ltd.


8. HEALTH AND SAFETY

8.1 Students participate at their own risk and are obliged to inform Theatricool and its staff of any existing injuries or medical condition. All application forms must have any known medical conditions stated and any changes to such information must be notified to Theatricool Ltd immediately in writing.

8.2 If you are unsure whether a Student should participate in any activity please consult the Student’s GP before enrolling the Student on a Theatricool Activity.

8.3 Any medication left on the school premises must be clearly labelled and the Student should, unless Theatricool has agreed in writing otherwise, be able to administer it themselves.

8.4 Students must wear suitable footwear and clothing at all times, including Theatricool uniform for all Classes/Courses.

8.5 If a Student is unwell or has an accident requiring emergency treatment, the Parent will be contacted via the emergency contact details provided below or on the enrolment form. This number must always be contactable whilst the Student is attending the Theatricool Activity.

8.6 Parents are solely responsible for ensuring that the emergency contact details on Theatricool records are up to date.

8.7 All online activities are recorded and held for a period of four weeks for safeguarding and quality review purposes.


9. PERSONAL PROPERTY

9.1 Students are obliged to take care of their own belongings. Theatricool Ltd can accept no liability for lost or damaged belongings.

9.2 You acknowledge that the maximum aggregate liability of Theatricool Ltd to a Student or Parent under these Terms & Conditions shall not exceed the Theatricool Activity fee to which a claim relates.

9.3 The liability of Theatricool Ltd and that of its staff is restricted to class time only and then only to gross negligence.


10. GENERAL

10.1 Theatricool Ltd may, at its own discretion, refuse a Student entry to a Theatricool Activity or session of a Theatricool Activity if it is felt that the Student’s behaviour is unacceptable

10.2 Theatricool Ltd reserves the right to make changes to the timetable, the teaching staff, the advertised programme or the programme delivery mechanism (for clarity this may mean that we switch to online zoom classes) in the event of illness or other circumstances beyond our control.

10.3 Where a session of a Theatricool Activity has to be cancelled by Theatricool, the Principal will give as much notice as possible. In the event of a last minute session cancellation, you will be notified by email, text message, a call to your mobile phone or through a designated Theatricool social media site. Parents must ensure that they provide the Principal with up-to-date contact details.

In the event of a Theatricool Activity being cancelled, Theatricool will provide substitute lessons where possible either at an alternative time, venue or online. If no alternative can be offered, Theatricool will provide refunds for lessons that are unable to be fulfilled.

10.4 It is occasionally necessary to change the time and/or venue of a Theatricool Activity session. This will only be done if absolutely necessary and Theatricool Ltd will do its best to keep class times, programme delivery mechanisms and/or locations as similar as possible but unfortunately this cannot always be guaranteed.

10.5 In the event that a Student is unable to attend a Theatricool Activity session, due to sickness, holiday or a decision by the Parent or Student not to attend, Theatricool regrets that it is unable to refund any payment.

10.6 All Students must be collected on time after a session. Theatricool Ltd is unable to supervise Students after a session and consistent late collection will result in additional charges.

10.7 Theatricool Activity fees are reviewed annually and may be increased each year.

10.8 These Terms & Conditions, together with any Invoice, Fee Note or Acceptance Letter, constitute the entire agreement between the parties which supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

10.9 In the event that one or more of the provisions of the Agreement are found to be unlawful or otherwise unenforceable, those provisions shall be deemed severed from the remainder of the Agreement.

10.10 The Agreement shall be governed by, and construed in accordance with, the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts.